Privacy Policy — Zorigen.com

Last Updated: 1 January 2026

POPIA + GDPR Compliant for Global Users

Zorigen respects your privacy and is committed to protecting your personal information. This policy applies to all users, including those subscribing to ZORIGEN ONE plans.

1. Information We Collect

We collect information necessary to:

• Process subscriptions and customer accounts

• Provide support, monitoring, and communication services

• Improve website function and service delivery

This may include:

• Name, Email, Phone Number

• Billing & Payment Information

• Subscription details (plan, users/devices, support hours)

• Device, IP, and analytics data

2. How We Use Your Information

Your data is used to:

• Deliver services according to your subscription plan

• Communicate updates, support responses, and service notices

• Prevent fraud and maintain platform security

• Monitor usage to enforce the Fair-Use Policy

3. International Data Storage

Your information may be processed or stored:

• In South Africa

• On secure international cloud servers operated or certified by Zorigen

We ensure all storage partners comply with industry-standard security measures.

4. Your Data Rights

You may request:

• Access to your personal data

• Correction, deletion, or portability (where applicable)

• Limitations on processing or usage

Zorigen will respond to requests in accordance with POPIA and GDPR requirements.

5. Sharing & Disclosure

We do not sell or rent your personal information.

We may share data with:

• Service providers assisting with hosting, support, or analytics

• Legal authorities if required by law or to prevent fraud

6. Security Measures

We employ industry-standard measures to protect data, including:

• Encrypted storage of sensitive information

• Regular monitoring and vulnerability assessments

• Access control limited to authorized personnel only

7. Contact for Privacy Requests

For any privacy inquiries or requests, email:

support@zorigen.com

Subject Line: Privacy Request